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What are the common issues for HIFOUNE forklift customers

  • 2023-05-18
As a forklift manufacturer that integrates research and development, design, production, and sales, Hifoune Forklift has its own design elements in the research and development and production process. We have imitated the appearance design of Japanese TCM forklifts, and there is no significant difference in general configuration compared to Japanese TCM forklifts. Our brand is UNITCM forklift But our prices will be more affordable. Below, Hifoune forklift suppliers will roughly introduce some common questions that customers often ask when purchasing Hifoune forklifts.
Are you a factory or a trading company?
Haifan Machinery Equipment is a professional enterprise that integrates research and development, manufacturing, sales, and service. We have our own factory. Compared to trading companies, we can not only provide better prices, but also provide customers with more timely, professional, and comprehensive services. The ability level of factories and trading companies is completely different, and you can feel it after a period of contact. Welcome to visit the company's factory at any time for inspection.
2. Is there a local agent for your country?
HIFOUNE currently has 11 agents worldwide. If you urgently need to purchase forklifts, you can directly cooperate with us or purchase from our existing agents. We will provide convenience as much as possible. In the UK, Ireland, Indonesia, Türkiye, Spain and other countries that have signed exclusive agency agreements, we will not be able to directly cooperate with you. We are willing to introduce you to our local agents.
3. What is the warranty period for HIFOUNE forklifts?
The warranty period for HIFOUNE forklifts is one year or 2000 working hours (depending on the first to arrive). The working hours can be clearly identified, and the working hours can be clearly displayed on the instrument panel. The starting time of the one-year warranty period is generally the delivery time of the order product.
What is the difference between UNITCM forklifts and TCM forklifts? Are the accessories universal?
The universality rate of both accessories is 98%. The core components are all universal: engine, gearbox, drive axle, steering axle, oil cylinder, gear pump, multi way valve, steering gear, tires, etc. The areas that are not commonly used are mainly small parts of the appearance. We have improved and optimized them based on TCM, such as floor mats, armrests, etc., which will not affect the maintenance and use of the product.
Why are your prices more expensive than some other Chinese brands, or even much more?
Our company focuses on providing customers with high-quality forklifts using Japanese technology and accessories. The grade and quality of our products are similar to those of Japanese products, not in the same level as other Chinese brands, with higher costs compared to other Chinese brands. We also have stable agents in most markets, so the sales price will be slightly higher.
If you have any doubts about the hifoune forklift, please feel free to communicate and contact us. We will contact you as soon as possible.
WhatsApp:+86 15260357580


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